Hilda Hensley

See our client testimonials.

“Hilda and her team were amazing ! They made the home buying process so smooth. As a first time home buyer I had no idea where to start. They led my husband and I through all the steps with ease. We recommend them if your are looking to purchase a Home.”

– Chelsea Stuart | via Google

“Hilda and her team worked with me for nearly a year, from the original sprouting of my plan to purchase a property to the final closing day (and of course through the life of the loan). The team answered every question, addressed all concerns, and made every effort to ensure the loan was serviced by COE and with the lowest available interest rate (relevant in a moment where rates are on the incline). I personally connected with Hilda, and am thankful to have established this connection.”

– Nicholas Christopher-Hayes | via Google

“Easy to work with and communicative
Always there to help
Conscientious and knowledgeable
Great team , feel like they’re family
Know the market very well
Use the latest in technology and services
Patient kind understanding
The best we’ve ever worked with!”

– Pattie and Charlie from La Quinta, CA | via Zillow

“We absolutely adore Hilda and her team at Benchmark Mortgage. We’ve worked with the team a few times over the last several years and always had a great experience. Every person on the team is ready to jump in and help at any time. They are reliable, trustworthy, and extremely knowledgeable. Their communication with us during each refinance process has been timely and consistent. We highly recommend Hilda and her team.”

– Heather Piazza from Canyon, CA | via Zillow

“This is the third home loan experience we have had with Hilda and her team. We just bought our third home in Southern California, and since I trust Hilda with the loan process, we continued to use their business. They are on top of every detail before it goes to the underwriter to shorten the time of approval. They are all prompt and clear on their communication. They answer every question I had. I would highly recommend the team!”

– jacobcaycrisp from Santa Rosa, CA | via Zillow

“This is the third home loan experience we have had with Hilda and her team. We just bought our third home in Southern California, and since I trust Hilda with the loan process, we continued to use their business. They are on top of every detail before it goes to the underwriter to shorten the time of approval. They are all prompt and clear on their communication. They answer every question I had. I would highly recommend the team!”

– Amira and Tomas Donn from Rancho Santa Margarita, CA | via Zillow

“Very professional; friendly; worked at my pace as I was able to return paperwork. Links to document review and signing way to navigate. Easy team to work with.”

– Christina Grattan from Napa, CA | via Zillow

“Our experience with Hilda and her team was wonderful! From start to finish, their support and communication was top notch and we were pleased with the excellent service they provided. Amid the pandemic, they went above and beyond to take care of our needs and to secure our funding in record speed. I would definitely recommend this lender!”

– Erin Duane from Napa, CA | via Zillow

“Hilda and her team were extremely easy to work with, and always very quick to respond to all questions. Great team to help first time home buyers. Our loan closed quick and seamless.”

– CraigMartin986 from Napa, CA | via Zillow

“Hilda’s experience showed throughout the transaction bad Her team was right there knowing Exactly what was needed for a smooth close. Professionals from the start and always available. I couldn’t have asked for a more patient and friendly team !”

– abosque1 from Sonoma, CA | via Zillow

“I had a great experience from the beginning until the end. Hilda and her team are extremely professional. They are always there to help when needed and explain everything in detail. I would absolutely recommend them to anyone looking to buy a home or refinance their home.”

– maribelc1204 from Fairfield, CA | via Zillow

“We have worked many of times with Hilda and her team. They are always such a pleasure to work with and always make the mortgage processes easy and enjoyable. The team is extremely organized and friendly. We highly recommend Benchmark for any of your mortgage needs, including a new purchase or refinance.”

– MeganB from Napa, CA | via Zillow

“Hilda was great to work with. Over the years I have had many mortgages and sometimes the process can be quite long and tedious. I felt Hilda was more like a partner thought out the entire process. She took the time to provide to provide guidance and support. I will definitely reach out to her for my next mortgage or refinance.”

– Steven Smyth from Napa, CA | via Zillow

“Hilda and her team were very professional, friendly and helpful through the process of becoming pre-approved for a home loan to closing. The programs they use are user friendly and easy to submit paperwork. We started the process of purchasing a home with Benchmark being our Lender in February, and we became home owners with an amazing interest rate at the beginning of April. We were first time home buyers and we couldn’t have asked for a more smooth process for buying a home. Thank you so much Hilda and the Benchmark team for everything!!”

– Katie Simas from Vacaville, CA | via Zillow

“Hilda and her team were great to work with. They know their stuff, and especially the local real estate market, and were able to get us a great rate for our first home!”

– Will Carlon from Napa, CA | via Zillow

“Hilda was great! Very helpful though the entire process. She was very attentive with our requests and needs. Nearly all of our work together was done via email and phone, which made it very easy to find time to get the paper work together as both my wife and I work outside of the home.”

– beto johnson24 from Napa, CA | via Zillow

“Working with Hilda and the team at Benchmark was a very simple process. Hilda has a great deal of experience and that made the process flow effortlessly and quickly. Everyone at Benchmark was friendly, helpful and knowledgeable. They made me feel right at home and I had complete confidence that they were working hard to help me in every way possible. Hilda and the Team at Benchmark helped me get the home I wanted with as little stress as possible. What more could you ask for?”

– FredFlores6 from Napa, CA | via Zillow

“My wife and I just purchased our 1st home together with the outstanding help of Benchmark Mortgage. This being our 1st home I thought it was going to be overwhelming, but everyone at Hilda’s office made it so much better than I thought it would be. The entire team at Benchmark was EXTREMELY helpful and professional but at the same time made it feel more personal and caring , answering any questions I had , they kept me up to date on everything, they checked in with me frequently via telephone call and email , they put a rush on things even though it was during the holiday season ..I could not be more happy with them and I HIGHLY recommend them to anyone! Thank you so much Team Hensley”

– zuser201908041053119 from Hidden Valley Lake, CA | via Zillow

“Hilda and team was super helpful and made the process very easy in purchasing our forever home. They are knowledgeable, always available and worked with us through the whole process.”

– CBrewer from Napa, CA | via Zillow

“Hilda and her team never disappoint us. Every transaction we have had with them has run smoothly and timely. In regards to communication, they outdo themselves every time and we give them a 10 out of 10.”

– crendon3 from Napa, CA | via Zillow

“We recently had the pleasure of working with Hilda and her team, and we cannot speak highly enough of our experience them!
We purchased a property nowhere near Benchmark’s main office (almost two hours away!) but not once we felt the distance. Hilda took the time to hear and understand our needs and goals. From the very beginning of the loan process to closing, Hilda and her team were very responsive. They were very friendly and were incredibly patient with us. They made sure our concerns were addressed, and our questions were answered. Hilda and her team are highly knowledgeable, very professional and efficient. Throughout the entire process, we felt confident we were in good hands.
It sure is exciting when you find a property you love; but it is more exciting when you know you can call it your home in just 21 days after your offer is accepted! Very impressive! Benchmark helped us find the best rate, and provided us with the needed guidance and resources so we can make the best possible decision. Their expertise in the field was evident throughout the process. The journey was certainly painless because of this awesome team!
We are extremely grateful for and impressed with our experience with Hilda. We highly recommend Hilda, and the rest of the Benchmark team to anyone in search of a dependable and committed agent!”

– Jasper and Jovy from Livermore, CA | via Zillow

“I would without a doubt recommend Hilda and her team for a home loan. They were extremely friendly, very responsive and available for any questions we had. Since we were selling a house and buying a new one at the same time, it could have been a stressful process but not once did we doubt or question the process. Hilda and her team made it very easy for us to understand what to expect and it all went very smoothly.”

– tiffanyeicholz from Napa, CA | via Zillow

“I have known Hilda for more than 20 years. I have always known her to be ethical, honest, knowledgeable and helpful to her clients. She and her team bend over backwards to get your mortgage through all the hoops to a productive, satisfactory completion. I recommend my friends and clients to her for all of their mortgage needs.”

– Lisa E. Seran Certified Financial Planner | Napa

“I love Hilda’s warm, sincere and direct personality. She comes straight to the point and is super responsive. When it was time to refinance, she made it clear when it was the right time, and when it wasn’t the right time. Someone else could have pushed, no matter what, but she was looking after our long-term best interest. I am committed to her now. If we have another need, I am sure I will go back to Hilda.”

– Marco Gressi Napa Valley Winemaker

“Hilda is approachable, warm, friendly and professional. She listens to what you need, takes your information, finds the best options, gives you all the arguments for and against and then communicates her best advice. She is efficient, easy to talk to and always available.

“I went from a 30-year to 15-year home mortgage, and she
secured an outstanding rate. The entire process was accomplished by her
competent team in three weeks. When I went to my bank to obtain a cashier’s
check for the closing, the teller called over the manager to talk with me about
refinancing. His first question was, ‘What is your closing rate?’ I told him and he
immediately stated, ‘We can’t beat that.’ I will refer all my friends and
colleagues to her.”

– Joseph M. Carrillo, M.D. Napa Valley Pediatrician

“I have known Hilda personally for more than 25 years. She has balanced a family while building a successful career in mortgage banking. She is extremely knowledgeable about the Napa real estate market, having grown up in the area, put kids through local schools, and having helped thousands of locals purchase homes and obtain mortgages.

“She is highly qualified and extremely skilled in explaining the intricacies of mortgage rates and how to structure loan details. Her involvement in my mortgage process resulted in a relatively simple process: I was told what we would need and when we would need it. Her staff, at her direction, manages multiple loans with efficiency and accuracy.

“I would highly recommend Hilda for all loan types and will use her for all of our future needs and transactions.”

– Patrick Merkley, CEO of Navigate Global Holdings | Napa

“Hilda is super personable, such a nice person, quick and responsive, who communicates in multiple ways. At 9:00 at night she texts me back right away. I enjoy talking with her because you can tell she values and cares about me.

“She was referred to me by people in the industry who I respect and admire. She found us a lower interest rate than anyone else and she helped us feel like we were making an educated decision. Her team is so fast, so quick, that we didn’t have to wait or worry about deadlines. She is fast and honest.”

– Lynette Lawrence Mental Health Administrator | Napa

“Hilda is great, she takes the time to explain the whole mortgage process to her clients so they understand what is to be expected of them and of the process right at the beginning. She is always searching for ways to improve the experience for clients. She is always available I’ve never had a hard time getting a hold of her. I honestly say I love working with as a Realtor in the Napa Valley, I can’t recommend her enough as one of my allied partners in helping home buyers achieve their dreams.”

– Giselle L. Napa CA

“The staff at Benchmark Mortgage were very helpful when we purchased our home from the Owner in October 2015. We did not have a realtor working with us so it was a little confusing with all the new requirements for loans. Hilda and Kelly helped us through this process with patience and answered clearly every one of our questions. The entire Staff is friendly and approachable I will continue to and have recommended them to others. They are a wonderful Team. Thank you for making this process less confusing and for your exceptional service.”

– Kelly S.

“My husband and I wanted to start the home buying process and we weren’t sure where to begin. Once we met with Hilda she gave us the steps and tools to start the process. With the guidance and advice from Hilda we were able to make our dream of buying a home a reality. The team at Benchmark truly made our home buying process easy and quick. Hilda and her team were extremely knowledgable, consistent and friendly. I would highly recommend Hilda and the Benchmark team for all home buying needs.”

– Michele S.B.

“If you’re looking to buy a home or re-finance your current home this is THE place to GO!!!! The best people and the best experience. If these people can’t help you nobody can!!!! We highly recommend them again and again!!!!”

– Ashley C.

“I am so grateful I had this awesome group of professionals to help me navigate the financing of my new home. It was clear from day one that they operate with a great deal of integrity, and when circumstances weren’t exactly right for me a year ago, they were honest and realistic about my options. It’s ethical people like Hilda, Tracy, Kelly, and Anna who make our community a better place to live and do business. Thank you!!!”

– Amy W.

“Hilda and the entire benchmark team are great! They were extremely helpful, efficient, and knowledgable.  I would use them again and will be recommending to anyone I know in the house market. Thanks Hilda and team.”

– Angelica R.

“Hilda and her team got our refi done fast and at a great rate.  They were always quick to answer the phone and our dozens of emails.  I would recommend them to anyone!  Well done Benchmark!”

– Joe E.

“Hilda came highly recommended and she did not disappoint! Hilda and the Benchmark team went above and beyond to make my home buying dream a reality. I couldn’t have done it without their support and exceptional service. Thank you again!!!”

– Tiffany M.

“Top notch.  I have worked with Hilda on literally HUNDREDS of transactions as a colleague and client.  She and her team are exceptional–a perfect balance of professional, knowledgeable and friendly.  I have referred her to friends, colleagues, cousins and even grandma, without hesitation.
In the often unpredictable world of lending, when she has said it is a “go”, it has always been a successful transaction with the results at or ABOVE what was presented by Hilda.”

– Kimberly M.

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